Term Of Use

TERMS OF USE

MARA MADE IN GREECE is the trading name of the company “MARIA MYLONOPOULOU with Tax Identification Number 037915674, and registered office in Ilioupoli, 33 Saronikou Str., zip code: 16345.

MARA MADE IN GREECE website and related services are made available to you in accordance with the following Terms of and Conditions and any other rules posted on our website. MARA MADE IN GREECE reserves the right to amend or renew the terms and conditions of transactions. The company assumes the obligation to update this document in case of any change or addition to the terms.
For any complaints, you can send us an email at
customerservice@maramadeingreece.com.com.
According to directive 2013/11/EK, EU residents that have a problem with a purchase made from our e-shop may use the website
https://webgate.ec.europa.eu/odr/main/?event=main.home.show for an Alternative Dispute Resolution.

PERSONAL DATA

In order to make purchases on our website, you will be required to provide your personal details. You must provide your real name, phone number, e-mail address, and other requested information as indicated. Furthermore, you will be required to provide payment details that you represent, and warrant are both valid and correct and you confirm that you are the person referred to in the Billing information provided. This information will in no way be disclosed, transferred, or sold to a third party unless imposed by a Public Authority (court, etc.). You can see how we use your personal data in our Privacy Policy. The use of our website and services requires the undeniable acceptance of our Terms of Use.

WEBSITE SECURITY

To help ensure that your shopping experience is safe, simple, and secure MARA MADE IN GREECE uses Secure Socket Layer (SSL) technology. This encrypts and protects all the data you send to us over the internet. When SSL is enabled, you will see a padlock at the top of your browser and you can click on this to find out information about the SSL digital certificate registration. You will also notice that when you look at the location (URL) field at the top of the browser you will see it begins with ‘https:’ instead of the normal ‘http:’. This means that you are in a secure mode. Namecheap company has issued our SSL certificate.

ORDERS

All orders are shipped out of our distribution center in Athens, Greece. Prices and invoices include the current official Greek VAT 24% (Value Added Tax) and are denominated in euros.

All orders are subject to acceptance and availability, and items in your shopping bag are not reserved and may be purchased by other customers. Strict quality control is performed before your order is shipped.

MARA MADE IN GREECE offers for sale products that are 100% handmade and their preparation requires 1-2 working days. In the case of our Sterling Silver jewelry line, the jewelry’s design is done by Mara Mylonopoulou, and the implementation by the cooperating silversmiths and plating workshops. In case a product has been sold out there is an indication “Out of Stock” item. In this case, you can pre-purchase the product by contacting our customer service department at 0030 210 440 0800 to receive the product as a priority, once it is available again. Your pre-purchase rights are the same as for any other purchase from MARA MADE IN GREECE.
The silver products are available upon request, which means that they are implemented based on a specific order of the customer. In this case, the product will have the indication “MADE TO ORDER”. Special orders are not canceled and are non-refundable (except in case of a defective product) and cash on delivery is not valid as a method of payment.

Canceling or Changing an Order

For any order cancellation or change of address or payment, you may email customerservice@maramadeingreece.com. This option is available until the moment that you have been informed of the shipment of your order by email. After this point no cancellations or changes to your order are possible.

PAYMENT METHODS

You can make your payments with the following payment methods:

  • Credit or Debit Card
    MARA MADE IN GREECE does not process or store any credit card information. All credit card transactions are performed in Viva’s secure platform accepting VISA-MASTERCARD-MAESTRO-AMEX-DINERS and VIVA WALLET

    Paypal
    MARA MADE IN GREECE accepts payments from PayPal Accounts

  • Cash on Delivery
    Paying cash on delivery is free of charge and in Greece is available only for orders up to 500 euros. Payment will be collected at the time of delivery (either with cash or credit card) by the driver. Please ensure that someone will be present between 9 am and 5 pm to sign and pay for the delivery.

 

  • Bank Transfer
    Bank transfers are performed automatically through IRIS. 
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